E-commerce

Text - AI Customer Service

AI Support That Drives Revenue

Text AI Agent is an AI-powered customer service platform built for ecommerce brands, SaaS companies, and online businesses that want to automate support while increasing conversions and revenue. The platform helps businesses handle customer conversations across their website using AI-driven chat automation and proactive engagement. The AI agent automatically learns from your website, help center, PDFs, product catalog, and knowledge base without requiring coding or complex setup. It answers FAQs, resolves order tracking and return requests, and supports customers 24/7 across multiple languages with built-in translation. Text also helps businesses reduce missed sales opportunities by detecting purchase intent during conversations and proactively engaging visitors with contextual recommendations, offers, and interactive chat experiences. By combining AI automation, live customer engagement, and workflow integrations, Text helps teams reduce support workload, improve response times, and turn customer support into a revenue channel.