AI & ML

Kestrel Voice

AI Voice Agent Platform for Service Businesses

Kestrel Voice is a no-code AI receptionist and voice operations platform built for service businesses that cannot afford missed calls. Businesses can connect a phone number, add their services, hours, FAQs, policies and booking rules, customize how calls should be handled and launch without building a custom voice system. The AI receptionist answers inbound calls, filters spam, responds using the business’s approved knowledge, qualifies customer requests, books or changes appointments, routes important calls and captures messages. Each interaction can generate transcripts, summaries, next steps and customer intelligence. Kestrel Voice can also extend the same business knowledge to website chat, public AI profiles and meeting assistance, giving businesses one configurable AI layer across phone and digital customer interactions. Core Features • No-code AI receptionist setup • New or existing phone-number connection • 24/7 inbound call answering • Business-knowledge-powered responses • Spam and robocall filtering • Lead qualification and structured intake • Appointment booking, rescheduling and cancellation • Human transfer and escalation rules • Call recording, transcripts and summaries • Sentiment, next steps and call intelligence • Website AI chat • Public AI contact profile • Meeting notes and assistance • Calendar, CRM, API and webhook connectivity where verified